Sendbat conversations workspace on a laptop

A app for all customer conversations.

Sendbat helps businesses manage leads, run campaigns, and engage customers across SMS, WhatsApp, email, and voice, all from one platform.

Every thread, every detail, in one screen.

Open a contact and see the full picture: message history, CRM info, campaigns, AI replies, custom fields, and notes, side by side.

Sendbat conversations workspace showing the inbox, an SMS thread, and CRM details side by side

One inbox.
Every customer.

Every SMS, WhatsApp, and email reply lands in a single inbox. Reply, attach files, use quick templates, add internal notes, or update contact status, without leaving the screen.

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Stop switching tools.
Start moving faster.

SMS, WhatsApp, email, automation, a built-in phone system, and customer engagement— all working together so your business can stay organized and grow.

Omni-channel messaging

Send SMS, WhatsApp, and email from a single workspace, with unified conversations.

Built-in CRM

Every lead, customer, and prospect tracked by status: lead, responded, won, or lost.

Automation & campaigns

Drip sequences, scheduling, and smart follow-ups across every channel.

Full business phone

Numbers, extensions, IVR, call queues, recordings—no extra provider needed.

AI WebPhone

AI answers your calls, checks availability, books reservations, and transfers to a human.

Coupons & rewards

Launch loyalty programs, promotional coupons, and engagement tracking in minutes.

Every lead, conversation &
detail in one profile.

The Contacts section is your contact database. Every lead, customer, or prospect lives here, with full SMS, WhatsApp, and email history side by side.

  • Filter by status: lead, responded, scheduled, opted-out, won, or lost
  • Import contacts in bulk via CSV with column mapping
  • Custom fields, tags, notes, and group memberships
  • Segment contacts into groups for targeted outreach
Contacts · All
  • AL Amelia Larson +1 (415) 555-0188 · VIP Won
  • TK Tomás Kline SMS · Campaign: Spring Replied
  • SP Sara Park Tag: Hot Lead Lead
  • RN Riya Nair Appointment · Fri 3:30 PM Scheduled

Bookings & calendar, built in.

A full calendar view of every scheduled appointment. Add new ones manually, track confirmed and pending, and keep everything in sync with Google Calendar.

April · Upcoming
  • 13 Consultation · Riya Nair Fri · 3:30 PM Confirmed
  • 15 Table for 4 · Kline Sun · 7:00 PM Pending
  • 18 Demo · Sendbat Co. Wed · 10:00 AM Confirmed

Not just messaging. A complete phone system.

Phone System Users

SIP extensions, assigned numbers, voicemail boxes, answering rules per user.

Auto Attendant (IVR)

Multi-level menus, time-based routing, SMS-link dial actions, AI agent handoff.

Call Queues

Ring strategies, on-hold music, fair agent distribution while your team is busy.

SIP Connections

Generate credentials to connect external softphones or a PBX to your workspace.

Answering Rules

Time frames, DND, busy/unanswered/offline forwarding, simultaneous ringing.

Time Frames

Define business hours and holidays that drive routing across the phone system.

Number Inventory

Every DID number in one view—see assignments and configure directly.

Call History

Recordings, AI-generated transcripts, per-call cost, scheduled CSV exports.

Got Questions?
Ask our Ai Assistant.

KORE is a unified "Business Operating System" consisting of 11 specialized platforms. Unlike traditional software stacks that require messy third-party integrations, KORE is natively hardwired.

No. KORE is modular — start with a single platform and add others whenever you're ready. Every module works on its own and unlocks more value as you connect the rest.

Your data lives in one shared core, so every platform reads and writes the same records. No exports, no duplicate entry, no syncing between disconnected tools — one login, one source of truth.

Most teams are up and running within days, not months. Because modules are pre-integrated, there's no lengthy setup — you start seeing operational gains almost immediately.

Yes. KORE is built with enterprise-grade security and follows industry compliance standards, making it suitable for regulated fields like finance, healthcare, and automotive.

In most cases, yes. KORE consolidates CRM, payments, marketing, reservations, and more into one system — replacing the patchwork of disconnected apps most businesses juggle today.

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Clarity. Growth.

Customers today are constantly looking for a place they can trust, before they decide to whom they will give their business to.

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