One request, start to finish.
Follow a single request through Claritick, exactly the way it moves through your support team.
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Customers email or submit a request and every message becomes a ticket in one shared queue — nothing gets lost or forgotten.
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Claritick organizes all incoming emails by categorizing them, so a busy inbox turns into an organized queue of tickets.
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Delegate each ticket to the team member with the right expertise, so requests land where they can actually be solved.
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Notes, ownership, and status keep everyone aligned on the fix and save time and effort on both sides.
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Close the case, keep the full history on the customer, and let your reps resolve the next request faster.
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Every closed ticket rolls into reports and trends, so you catch recurring issues and keep getting faster over time.
Everything to resolve faster.
One place to capture, organize, and close every customer request — with your whole support team working from the same queue.
Capture & manage requests
Capture and manage requests from your customers in one place, so nothing gets lost or forgotten.
- Every request becomes a tracked ticket
- One shared queue for the whole team
- Full history on every conversation
- Nothing slips through the cracks
Organizes incoming emails
Organizes all incoming customer emails by categorizing them, so your inbox turns into a clean queue.
- Auto-categorize incoming emails
- A tidy queue instead of a busy inbox
- Filter and find any ticket fast
- Priorities and statuses at a glance
Delegates to the right team
Manages requests by delegating them to the appropriate expertise of your support team.
- Route tickets by expertise
- Clear ownership on every request
- Balance the load across the team
- No more “who’s got this?”
Better team collaboration
Promotes better team collaboration and helps you save more time and effort for both sides.
- Internal notes on every ticket
- Everyone sees the same status
- Hand off cleanly between reps
- Less back-and-forth, faster fixes
Record & manage cases
Help your company record and manage cases by providing adequate support to your customers.
- A permanent record of every case
- Context ready for the next request
- Searchable history per customer
- Consistent support, every time
Resolve faster
Detect and handle problems faster, making it easier for reps to resolve requests timely and effectively.
- Spot and prioritize problems early
- Reps resolve requests on time
- Fewer dropped or reopened tickets
- Happier customers, stronger relationships
Got Questions?
Ask our Ai Assistant.
Claritick is Kore.co’s ticketing system. It lets you capture and manage requests from your customers so you can detect and handle problems faster and build a stronger relationship with every client.
Yes. Claritick organizes all incoming customer emails by categorizing them, turning a busy inbox into an organized queue of tickets.
Claritick manages requests by delegating them to the appropriate expertise of your support team, and promotes better collaboration to save time and effort for both sides.
Claritick offers pricing plans for everyone — a Free plan to get started, plus Standard, Premium, and Enterprise plans for larger teams. Get in touch and we’ll help you pick the right fit.
Yes. Claritick is part of the Kore.co ecosystem, so your ticketing sits alongside the rest of your Kore tools under one account.
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Customers today are constantly looking for a place they can trust, before they decide to whom they will give their business to.
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